This Privacy Policy (“Policy”) describes the personal data collected or generated (processed) when the customer (“you”, “your”, “user/s”) uses teamaccess.com.ph (“site”, “we”, “our”). This Policy describes the types of personal data collected when you use our site and how your personal data is used, shared and protected. It also explains the choices you have relating to your personal data and how you can contact us.
WHAT INFORMATION DOES teamaccess.com.ph COLLECT AND WHEN?
teamaccess.com.ph may ask you for certain personal data to provide you with the products or services you request, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or interact with our site. This personal data includes the following:
• Contact details including name, e-mail, mobile and/or telephone number, and shipping, billing address;
• Login and account information, including screen name, password and unique user ID;
• Personal details including gender, hometown, date of birth and purchase history;
• Payment or credit card information;
• Images, photos, and videos;
• Data on physical characteristics, including weight, height, and body measurements (e.g. clothing and shoe size);
• Personal preferences including your wish list as well as marketing and cookie preferences;
• the location of your device whenever you are connected to our platform/site; and
• your use of our network, platform, network performance experience, diagnostics, such as: site speed, landing pages, data failures, exit pages, data analytics and other site performance issues to help us improve our site/network and quality of products and services, determine tailored content, and for other legitimate business purposes.
We also collect Non-Personal Information which does not identify you individually, and includes statistical and analytical data, and anonymous and aggregate reports.
We may also request you to update your Personal Information from time to time. Should you be unable to supply us with the required Personal Information, we may be unable to provide you with your requested products and services, and you may be unable to participate in our events, promotions or other activities. When you use our website and electronically communicate with us, depending on your settings, we may use cookies, web beacons, small data text files or similar technologies to identify your device and record your preferences, with your consent.
We also collect the following:
Cookies – We (or third party service providers on our behalf) may set and access Cookies and similar technologies on your computer. A “cookie” is a small text file stored on a User’s computer or other Internet-connected device which contains information about the User. We use Cookies to understand site usage and improve the content and offerings on our site and in other media. We may use Cookies for the following:
• to control the display of advertisements;
• to track usage patterns on our site;
• to deliver editorial content;
• to record requests for subscriptions; and
• to personalize the content that you see on our site.
We (or third party service providers on our behalf) may also use Cookies to collect aggregate information about website users on an anonymous basis ("Anonymous Information"). However, we may share aggregate demographics and usage information with our prospective and actual business partners, advertisers, and other third parties for any business purpose.
Some of our third party partners (including advertisers and marketing services companies) may set and access Cookies and similar technologies on your computer as well, or we may do so on their behalf. We do not have control over how these third parties use such Cookies and similar technologies or the information derived therefrom.
Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access full functionality of the site correctly or at all. We never place Personally Identifiable Information on Cookies.
IP Address – Your Internet Protocol ("IP") address is usually associated with the place or the entity which allows you to enter the Internet (internet service provider, workplace, school, etc.). Our server may also record the referring page that linked you to us, the pages you visit on our site, the web sites you visit after this website; the ads you see; the ads you click on; other information about the type of web browser, computer operating system, device, platform, related software and settings you are using; any search terms you have entered on this web site or a referral site; and other web usage activity and data logged by our web servers. We may use your IP address to help diagnose problems with our servers, gather broad demographic information, analyze trends among our Users to help us improve and administer the site. We may also link this information with your Personally Identifiable Information when we feel that it is necessary to enforce compliance with our rules and policies or terms of service or to protect our site, customers or others.
Third Party Tracking Tools – We also use third party tracking tools to improve the performance and features of the site. These third party tracking tools are designed to collect only Non-Personal Information about your use of the site. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
HOW DOES teamaccess.com.ph USE CUSTOMER DATA?
We use Customer Data for various legal purposes, including:
• Provide e-commerce services, including customer support;
• Enhance your customer experience and determine content to meet your preferences and needs;
• Communicate relevant services and/or advisories to you;
• Abide by any safety, security, public service or legal requirements and processes; and
• Process information for statistical, analytical, and research purposes.
We may also use your Personal Information, as may be reasonably necessary, to comply with the requirements of competent legal authorities, such as a court order, to comply with a legal obligation, or to prevent imminent harm to public security, safety or order. We may also use your Non-Personal Information for statistical, analytical, and research purposes to create anonymous and aggregate reports. Rest assured, however, that, whenever necessary, your prior consent would be acquired before we use or process your Customer Data, when required by our Privacy Policy and existing laws, rules, and regulations.
We may also outsource the processing of Customer Data to third parties, such as, but not limited to, payment gateways, fraud systems, vendors, service providers, partners or other platform operators, to fulfill any of the above purposes. These third-parties will only be authorized to use Customer Data for such contracted purposes. They may have access to Customer Data for a limited time under reasonable contractual and technical safeguards to limit their use of such information. We may also enlist third-party marketing vendors to provide remarketing services, and may display ads of teamaccess.com.ph on sites across the Internet. Third-party marketing vendors use cookies to serve ads based on your past visits to teamaccess.com.ph. These third parties will also be required to protect Customer Data in the same way that we do based on this Policy. We may transfer Personal Information about our Users in the event we sell, merge, or transfer all or a portion of our business or assets. Personal Information would remain subject to this Privacy Policy.
CAN YOU OPT NOT TO DISCLOSE INFORMATION?
You can always opt not to disclose information to us. Please take note, however, that we require some information for you to engage in some activities and access certain features on the site. We will send you e-mails related to your transaction, which, however, you cannot opt out of. We may also send you e-mails in conjunction with our products and promotional offers.
HOW IS CUSTOMER DATA PROTECTED?
teamaccess.com.ph respects your privacy, and takes extra measures to protect the security of your Personal Information. You can access your Personal Information on our site through your account, which is protected by a password, which is encrypted. To keep your Personal Information secure, we recommend that you do not share your password with any individual. If you registered for an account via Facebook, Google, or other social networking sites, you may have additional or different sign-in protections through Facebook, Google, or said social networking sites. You may also update or correct any mistakes in your Personal Information anytime by visiting our site.
We do not sell your Personal Information to anyone for any purpose. We also do not use not share your Personal Information with content and/or information providers without your prior request or consent. Personal Information will only be disclosed to third parties in accordance with this Privacy Policy. In the event that we need to dispose of your Personal Information, we take reasonable measures to ensure that it is done properly and is not accessible to the public.
As communications over the internet may not be secure, we make reasonable and appropriate security arrangements and measures that use a variety of physical, electronic, and procedural safeguards to protect Customer Data. Your Personal Information is stored on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information, such as credit card information, using Secure Socket Layer (SSL) technology to ensure that your Personal Information is safe as it is transmitted to us.
We strive to protect the privacy of our Users and their Personal Information, but no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. We cannot guarantee the complete security of information transmitted to or from our web site, and are not responsible for the actions of third parties that may receive such information. We are not responsible for information, content, application, product or service that we do not provide. We, however, take measures to fight spam, fraud or any unauthorized transaction that traverse our network.
CONTACT US
For questions, you may contact us at hey@teamaccess.com.ph